Question 1

How does the booking work?

Accepted Answer

The booking works only via this homepage and the connected payment process. If anything does not work or you have any questions, please feel free to contact us any time.

Question 2

Why do I have to pay the trainings upfront?

Accepted Answer

We have to mimimize our administration efforts to be able to offer you the attractive prices.
Many training providers fight with cancellations, rebookings, and no-shows. We want to be able to focus ourselves on the trainig content and quality and not admnistration. Thus all bookings and payment need to to be strictly digitalized and upfront.

Question 3

Is it possible to cancel already booked and paid trainings?

Accepted Answer

Of course, no matter how good the planning there may always be unforeseen happenings.
In case you really need to cancel a booked training or coaching, we will refund you acording to our terms and conditions. As all bookings, payments, and transactions create with payment providers, we can refund 90% until 1 week before the training or coaching and 50% until 48h before the training. After that we can unfortunately not refund you.

Question 4

What happens if an event is canceled by the trainer or coach?

Accepted Answer

If an event is really cancelled by us we will either offer you two rebooking dates.

Question 5

I have missed a date and cannot find a new date for the training I like to book. What should I do?

Accepted Answer

In this case please use the "Contact" page or contact us directly via our LinkedIn-profiles. We will provide you with a new date for your training.

Question 6

How does it work with the individual coaching?

Accepted Answer

Individual coaching sessions are booked and paid via the homepage as the trainings. The scheduling is done afterwards and agreed upon mutually. All coachings are conducted via MS Teams or Google Meet meetings. You can also contact us directly online by submitting your request and we will get back to you asap.

Question 7

Do you also offer full-day seminars at our company?

Accepted Answer

Yes, we are happy to organize half-day, full-day or even multi-day events at your company or off-site. Please use the "Contact" area or our LinkedIn-Profiles to initiate the planning.

Question 8

Are you also offering on-site trainings?

Accepted Answer

Yes, we offer on-site trainings. Please use the "Contact" page or our LikedIn-Profiles to start a coordination.

Question 9

Why do you offer 90-120 min trainings?

Accepted Answer

We have conducted muche more than 1,000 workshops, trainings, meetings, events , etc. in the last 25 years. Here we have experienced the the optimal effective working and learning time span is 60-120 min. Interstingsly, this corrsponds also to the scheduling in schools and universities. In summary, we consider four 2-hour sessions much more effective than a full-day training or seminar. 
In addition, more an more companies and managers have asked us to provide rainings and coachings either outside or at the end of the usual busness hours. This of course is the also time limited.

Question 10

In which languages do you offer trainings & coachings?

Accepted Answer

Currently, we can only offer trainings and coachings in German and English. 
Soon, we will hopefully also be able to provide trainings and coachings in French and other languages.

Question 11

I'm a successfull trainer myself. Can I offer my trainings via your platform?

Accepted Answer

Yes, we are happy to provide a markting and administration platform for successful trainings. Please get in touch with us via the "Contact" hompage or via our LinkedIn-profiles.